Refund Policy
Last updated: September 2026
Digital service nature
MoneticAI provides digital AI processing services. Once a tailoring run is completed and results are delivered, the service has been fulfilled.
When refunds may be considered
We will consider a refund in the following cases: the generation failed and could not be recovered; you were charged more than once for the same run; a technical error prevented you from accessing your result.
Non-refundable situations
Refunds are not issued if you are dissatisfied with the content quality, changed your mind after a successful generation, or provided incorrect or incomplete input.
How to request a refund
Contact us at admin@moneticai.com within 48 hours of the issue. Include your account email and a brief description of the problem. We will respond within 3 business days.